Choosing a colocation service provider is hectic and confusing, like choosing a partner. You will have to spend life with your partner while sharing finances, highs, and lows of life. You want to be sure of the fact that your partner will support you through all the challenges and will not leave you alone to suffer. The same is the case with colocation service providers, as you will be sharing resources and spending the contracted time with them.
In the case of colocation hosting, the hardware and software are owned by the clients, and the service providers offer space and monitoring, and maintenance services. When you are giving control of your hardware and software to the service provider, you need to ensure that fact that you will get a smooth and reliable service. Before entrusting your resources, you must question the credibility of the service providers.
Dig deeper into this article to explore what you should know before choosing a colocation provider.
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Top 7 Questions to Ask Before Finalizing a Colocation Provider
Multinational organizations that have enough resources often invest in their own hardware so that they do not have to face scalability issues. However, they may not have expert support onboard, due to which they consider options like colocation hosting. To be sure of the credibility and reliability of the service providers, they ask numerous questions which help them know the policies and operationality of the service provider.
Here are some of the basic questions you should ask before finalizing a colocation provider.
1. Where will the equipment be located?
The most important question that you should ask before finalizing a colocation hosting service provider is that where the equipment will be located. You need to be aware of the demographic location of the hosting provider to enjoy quality service. Due to this factor, a lot of organizations consult Dubai hosting providers and make sure to get the service with suitable location options.
2. What will happen if you require more space and bandwidth?
One of the most critical questions that you should never forget asking before finalizing a colocation hosting service provider is that what will happen if you need more space and bandwidth. Some service providers do not allow more space and bandwidth than they initially decided, which causes problems for the clients. So, be informed before finalizing the service instead of suffering later on.
3. Which security methods are employed by the provider?
Even if you are opting for the colocation hosting service, the security of your hardware and other resources will be the responsibility of the service provider. So, before finalizing any service provider, you must ask about the security methods they are employing. You need to be aware of the security procedures and security certifications of the service provider before finally entrusting your resources to them.
4. Which services are included in your package?
Another critically important question that everyone should ask a potential service provider is which type of services will be included in the opted package. So, before choosing a colocation service provider, you firstly need to ensure that the security aspect is well taken care of, and there’s no data breach or leak. Then comes the aspect of speed, server cooling and 24 hour electricity, without any abrupt power break-up, fluctuations or stoppages. This is when experts like “Dataknox” come into the scene, with its years of experience in this exclusive domain. You can ask for other options according to your need and requirement.
5. What certifications has the provider acquired?
Another important question that you can consider asking your colocation hosting provider before finalizing the service is what certifications they have acquired. The hosting service providers often have to get certain certifications to offer specific data services. Checking the certifications of the hosts can help you reach a better decision.
6. Does the provider care about the environment?
One of the most critical questions that you must ask your service provider before finalizing the contract is that if they care about the environment. It means that you have the right to know if the service provider is utilizing environment-friendly means and ways to offer the service. It is important because environment-friendly means can reduce your maintenance costs, in addition to contributing to the overall atmosphere as a responsible citizen.
7. What are the contract terms?
The last question that you must ask the service providers before finalizing the colocation hosting service provider is that what the contract terms are. It may seem like a formality; however, it is critically important. You should be aware of the length of the contract so that you are not bound in a long-term agreement without your will. You can consult hosting service providers to get the service with suitable contractual terms.
Ask The Questions and Decide Accordingly!
Now that you are aware of the basic questions that should shape your decision of opting for or rejecting a service provider, make sure to follow them. Contact the professional and certified service providers to ensure your resources are in reliable hands.
